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    $171 Milliion Loss from PSN Outage

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    iPROFamily
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    $171 Milliion Loss from PSN Outage

    Post by iPROFamily on Mon May 23, 2011 2:25 pm

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    As part of its [You must be registered and logged in to see this link.] published today, Sony said it estimates the [You must be registered and logged in to see this link.] will cost the company 14 billion yen, or $171 million.


    This estimated cost includes the personal information theft protection
    program for customers, the "Welcome Back" program, customer support,
    network security enhancement, legal experts, and the impact on profits
    due to a possible future revenue decrease.


    "So far, we have not received any confirmed reports of customer identity
    theft issues, nor confirmed any misuse of credit cards from the
    cyber-attack," the company said. "Those are key variables, and if that
    changes, the costs could change.


    "In addition, in connection with the data breach, class action lawsuits
    have been filed against Sony and certain of its subsidiaries and
    regulatory inquiries have begun; however, those are all at a preliminary
    stage, so we are not able to include the possible outcome of any of
    them in our results forecast for the fiscal year."


    The costs will be incurred during Sony's current fiscal year, which ends
    on March 31, 2012. The company will report results for fiscal year 2011
    this Thursday.

      Current date/time is Mon Feb 19, 2018 1:20 am